At Eyedox, we offer a wide range of services billed directly through our healthcare office.
We’re proud to participate in most major health insurance plans in the region. Below, you’ll find a list of the plans we currently accept.
If your plan isn’t listed, we won’t be able to file a claim on your behalf—but we do offer flexible pricing options for patients without insurance or with out-of-network plans.
Please note: depending on your specific health plan, you may be responsible for deductibles or copayments, which are due at the time of your visit.
QUESTIONS ABOUT YOUR BILL
We are providers for the following:
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Medicaid: Louisiana Health Care Connections, United Health Care, Healthy Blue, Humana
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BlueCross BlueShield
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UMR
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UHC
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People's Health
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Vision Service Plan
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Eyemed
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Spectera
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Humana
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Blue Advantage
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Cigna
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Aetna
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Community Eye Care
St. Bernard Eye Care has two parts to the business. The exam side, where you see Dr. Muller or Dr. Griffin, and the optical department.
What billing or insurance information will I receive?
It is expected that each patient has a general understanding of their insurance plan. If a co-payment is required, we ask that you please bring this amount on the day of your visit, as fees are due when services are rendered.
How long will it take to get things settled with the insurance company?
Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.
Why am I getting bills from Eyedox?
If the patient filed insurance and the insurance plan only covered a portion or percentage of the visit, the remaining amount is the patient's responsibility.
If an insurance claim is denied due to cancellation of insurance or unmet deductibles, the patient would be responsible for the payment for services rendered.
I received a notice that my insurance company paid my bill -- but I can't understand how they calculated their payment amount. Do you know?
If we have received any information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.